MinePoint Support Centre
The Eclipse Support Centre is dedicated to an exceptional level of application and technical support for your business solution. With our team of highly skilled support consultants we not only supply you with answers, we also keep you informed along the way. Under an Eclipse maintenance agreement you receive the following service offerings from the Support Centre:
- An unlimited number of calls
- 24 x 7 support
- 15 minute maximum response time for all levels of calls
- All staff are fully trained and experienced support consultants
- Snapshot of any support activity through a Support Incident Report.
Support New Zealand
Support North America
NOTE: Our email/telephone Support Services are provided to all clients on a current Support & Maintenance Plan with Eclipse.